Your privacy is our priority. This document clearly explains how hoki99 collects, uses, stores, and protects your personal information as a registered player in Malaysia.
Six layers of protection we use to safeguard every player's personal information.
All data transmitted between your device and hoki99 servers is protected by banking-grade 256-bit SSL encryption. No third party can intercept or read your information while in transit.
Only staff with specifically granted authorisation may access players' personal data, and only within their defined scope of work. Every access is logged and periodically audited by our internal security team.
Player data is stored on dedicated servers isolated from the public network, protected by multi-layered firewalls and automated intrusion detection systems operating around the clock.
Hoki99 does not sell, rent, or transfer your personal data to any third party for marketing purposes. Your data belongs to you — we use it solely for platform operations.
Hoki99 offers two-factor authentication (2FA) for an added layer of security. Even if your password is compromised, your account remains protected as long as 2FA is enabled on your device.
The hoki99 platform undergoes periodic independent security audits conducted by qualified third parties. Any identified vulnerabilities are remediated immediately before they can impact player data.
Welcome to the Privacy Policy page Hoki99, an online entertainment platform operating under the official domain hoki99.vin. This document is written in English to ensure all players in Malaysia clearly understand their rights regarding personal data.
We at hoki99 understand that your trust is the most valuable asset we hold. Without it, nothing we build means anything. That is why we invest seriously in security infrastructure, transparent privacy policies, and responsible data handling practices — not merely because it is required, but because it is the right way to operate.
This Privacy Policy applies to all information collected through:
Hoki99 only collects information that is strictly necessary to provide services, process financial transactions, and comply with legal obligations. We do not collect excessive or irrelevant data.
Information you provide directly:
Information collected automatically during platform use:
Every piece of information we collect has a clear purpose. hoki99 uses your personal data solely for the following purposes:
Hoki99 does not sell your personal data. We only share information with third parties in the limited situations outlined below, and only to the extent necessary for those purposes.
| Recipients | Purpose of Sharing | Access Level |
|---|---|---|
| Payment Gateway Providers FPX, DuitNow, e-wallet |
Processing fund deposits and withdrawals | Restricted |
| Game Software Providers Internationally licensed |
Providing a safe gaming environment | Internal |
| KYC Verification Services Licensed third parties |
Player identity and document verification | Restricted |
| Legal Authorities PDRM, BNM, Courts |
Complying with court orders or lawful requests | Strictly Regulated |
| Cloud Service Providers Hosting & infrastructure |
Secure data storage and processing | Strictly Regulated |
All third parties we work with are required to sign a non-disclosure agreement (NDA) and comply with security standards equivalent to or higher than those we apply internally.
Hoki99 retains your personal data for as long as your account is active and for a defined period after account closure, depending on the type of information and applicable legal requirements.
As a hoki99 player and an individual whose personal data we handle, you have the following rights, which you may exercise at any time:
To exercise any of the above rights, contact our support team via live chat within the platform. We will process your request within 30 business days. In more complex cases, this period may be extended up to 60 days, with prior notification to you.
Hoki99 uses cookies and similar tracking technologies to ensure the platform functions properly and to deliver a better experience for you. Below are the types of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies may cause certain platform features to not function properly. Hoki99 does not use third-party cookies for advertising purposes.
Hoki99 takes child protection seriously. Our platform not intended for individuals under the age of 18, and we take active steps to prevent access by children and minors.
The steps we take include:
If you believe that someone under the age of 18 has registered an account at hoki99, please contact our support team immediately. We will investigate and take action within 24 hours.
Hoki99 reserves the right to modify or update this Privacy Policy at any time to reflect changes in our operations, legal requirements, or current industry practices.
When significant changes occur, we will:
Continued use of the hoki99 platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. You are advised to review this page periodically.
If you have any questions, concerns, or complaints regarding how hoki99 handles your personal data, we encourage you to contact us directly.
How to contact the hoki99 privacy team:
We are committed to responding to all privacy-related inquiries within 3 business days. For more complex cases such as data deletion requests or formal complaints, the full response period is 30 business days.
Quick answers to the most frequently asked questions by hoki99 players.
Now you know how Hoki99 protects your privacy. Register an account today and enjoy thousands of casino games, slots, fish shooting, and bingo in a safe, trusted, and transparent environment. Your data is always protected with us.